Refund policy
By paying for a top-up of the balance or for an order on PR.SOCIAL, you accept these conditions.
01
What is refunded
- The part of an order that was not done: it comes back to the balance by itself.
- A top-up of the balance: on request within 3 days of the payment.
- An order that has already started: only when it cannot be completed through our fault.
02
What is not refunded
- Fees of payment systems and aggregators.
- The money of an account blocked for suspicious or fraudulent activity.
- Earnings for tasks: they are withdrawn, as the Payouts section of the Terms of use says.
03
How a refund is made
- 3.1Write to Support in the cabinet or to [email protected]. Each case is reviewed separately.
- 3.2Money is returned only to the method you paid with: the same bank card, wallet or payment system.
- 3.3After approval the money arrives within 10 business days.
04
Disputes and chargebacks
- 4.1After a successful payment you agree not to open disputes or chargebacks through payment systems or aggregators. Write to Support first, and we will settle the question.
05
Company details
- Legal entity
- ОсОО «Альянс Торг Компани»
- Company address
- Кыргызская Республика, Бишкек, Октябрьский район, 7-мкр., ул. Безымянная, д. 37/2
- Registration number (OGRN)
- 310076-3301-ООО
- Taxpayer number (INN)
- 9909710244